I had booked IFB microwave of 38 Litres capacity, model 38SC1 after paying full amount vide Invoice No. 27890 dated 31.10.10.through M/s Ambika Enterprises, SCO 42, Sector 11, Panchkula (Haryana). The dealer supplied microwave which was defective (dented) hence it was returned same day and the dealer promised to supply fresh piece within two-three days. Till date we have made daily calls to the dealer and have always been told to wait few more days. However nothing has happened and we are being made to suffer mental agony for no fault.
We had thought of purchasing microwave of IFB make considering that we will get value for money however all our expectations have been belied and we are feeling helpless.
We had registered our complaint at IFB complaint centre by mail but no response has been given by IFB.
HOPE YOU WILL PROVIDE ME HELPING HAND.
SAWAN TALWAR
FLAT NO. 303 DAFFODIL TOWER
BOLLYWOOD HEIGHTS, PEER MUSHALLA
NEAR SECTOR 20, PANCHKULA
MOBILE 9815903537
E-MAIL [email protected]
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