Ordered 2 Philips Home theatre system around 40 days back. they sent it thru bluedart but consignment went back from bahragoda as they didnt provide challan to bluedart. didnt get product till date. they didnt even inform by any means about latest update. finally i asked icici bank credit card to stop payment. they also didnt cooperate. they said deal is done. finally they have taken up the dispute but asked for 51 days time. they have blocked the amount in my credit card account. Please do needful. I have decided to take both of them to consumer forum. they keep sending sms that I missed the delivery but this is not the case . they ask to call to delhi number. when, called, they keep on hold and there is no reply.
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