THIS IS REGARDING THE ORDER N0 1793385 I HAVE PURCHASED IT FROM
NAAPTOP A WESPRO CAMCODER .THE ORDER WAS MADE FOR 10MEGA PIXEL CAMCODER BUT WAS DELIVERD ONLY 5 MEGA PIXEL.
THEN I HAVE MADE A CALL TO UR CUSTOMER CARE DEPARTMENT THEY TOLD ME TO SEND IT BACK TO (ARAMAX INDIA PVT LTD, 12/A NEW SUN MILL COMPOUN
D, LOWER PAREL MUMBAI 440013) WITHOUT EVEN TELLING US THAT THIS ORDER CAN BE SEND THROUGH BLUE DART WHICH IS FREE. THEN SEND THE ORDER TO ADDRESS GIVEN TO US THROUGH TNT COURIER SERVICES ON 26/05 /11 FROM NAGPUR
TO MUMBAI BEARING THE CONSINMENT NO-DO289547745WW.
THE CONSINGMENT IS RECEIVED AT ARAMAX ON 27/05 AT 11.30 AM BY A PERSON NAMED RAKESH
AS PER THE CONVERSATION THE EXECUTIVE TOLD US THAT U WILL GET THE REFUND WITHIN 7 WO
RKING DAYS THE BANK DETAILS ARE BEING PROVIDED TO THE EXECUTIVES. BUT UPTILL NOW NO ONE KNOWS WHERE IS THE CONSINGMENT THAT HAS BEING DELIVERD FROM NAGPUR TO MUMBAI..I AM REGULARLY CALLING THE CUSTOMER CARE DEPARTMENT BUT THEY ARE NOT PROVIDING ANY CLUE TO OUR
PROBLEM. I AM SO MUCH EMBARESSED THAT I WILL NEVER RECOMMEND ANY ONE TO SHOP ANYTHING FRO UR COMPANY. ITS MY HUMBLE REQUEST TO SOLVE MY PROBLEM AND KINDLY REFUND MY MONEY. I AM SENDING U THE SCANNED COPY OF THE CONSINGMENT THAT IS BEING RECEIVED AT UR END . THEY ARE AGAIN AND AGAIN SENDING ME THE CAMCORDER .
THEY ARE SENDING THE SAME PRODUCT WITH NO CHANGES IN IT .
THANKING U FOR UR PROMPT
ACTION IN THIS MATTER
KAVITA PALIWAL
MOBILE 9373577179
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