NAAPTOL.COM/TCL CAMCOD
DEFECTIVE PRODUCT

ORDER ID; 201131

I HAD ORDERED FOE TCL CAMCORD AND DELIVERED THAT ON 19 APRIL. AFTER INITIAL USAGE I CAME ACROSS BATTERY BACK UP PROBLEM. NEW BATTERIES USE TO DISCHARGE IN USE OF 5 MINUTES. SO AFTER CONSULTING CUSTOMER CARE EXECUTIVE WHO ADVICE TO COURIER THE PRODUCT TO;-

DEALS4ALL

ANDHERI-134 LAXMI PLAZA LAXMI IND ESTATE

NEW LINK ROAD ANDHERI WEST

MUMBAI-400053.

.

I COURRIED IT THROUGH TRACKON COURIER (AWB NO;179507735) AND IT WAS DELIVERES ON 10TH MAY. AND THEY TOLD THAT YOUR PRODUCT WILL BE REDELIVERED TO YOU IN 10 WORKING DAYS. BUT TILL DATE I HAD NOT RECEIVED MY PRODUCT AND WHENEVER I CONTACT COSTOMER CARE THEY DID NOT GIVE ME SATISFACTORY ANSWER AND ALWAYS TOLD THAT YOUR PRODUCT WILL BE DELIVED WITHIN 10 WORKING DAYS.

KINDLY HELP ME TOPRESOLVED THIS PROBLEM.

THANKING YOU,

ANIL BHASIN

MOBILE NO; 09211810969