Sir, my parents who live in Bagdogra in Dist- Darjeeling had bought a water purifier from a very reputed company like Eureka Forbes which was a compact water purifier, the installation was on 07.10.2011 and they were supposed to get two free servicing, but till date even after repeated calls from my father who is also Sr citizen to the local servicing centre of Siliguri- at the ph no. 0353-2660225 no one has bothered to attend to the complaint. I am extremely surprised by the neglecting behaviour of the authorities who show no value for the health of my parents. When the product was being purchased the sales man made such nice promises that they lured us in purchasing their product, but if no step is taken immediately, we will go to the consumer court. This kind of behavior is extremely intolerable from the company.
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