I have ordered a CK watch worth Rs 4198 on 9th Sp. My order no was 998665149. I have not recived my watch within 3-4 weeks & no communication from them.
I, in the month of october I have been continoulsly following up (7 calls & several emails) for delivery of my watch. I was always assured that the watch will be delivered in a weeks time.
But, no such thing happened & this fraud company has been using our money. They dont even have the courtesy to call & say that the product is out of stock & the order cannot be complete. Such a big company is not aware of its fact that whether the watch will be in stock or not. Or this company works this way only, use customer money, confirm the order & dont give the product as well as their money back.
My concern is was it not the duty of company to make customer aware about his order??? Why customer needs to follow up??? Upon followup by customer, why there was no transperancy & why we were kept in dark that they order will be completed??
Upon cancellation (forcefully by bagittoday), it was said that it will take one month's time to get refund. WHY???
While taking the money, it took only 30 secs & while returning our money, why it shall take 30 days...
Complete my order (Which i am more interested in) or refund me my money with interest.
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