I have purchased a 12 book set with 4 encyclopedia CDs for Rs 3198, for which India Today Book Club had assured me of a free gift of 3 day & 2 night holiday stay in 3 to 5 star hotel package including round air ticket for 3 adults at any location in India from a list of 60 destinations.
I got a Unique Promo ID: 179069802A090071189
LOGIN WEB ID : 1790698
Order No. : 0GA090073537
Invoice Date : 12 Nov
Order Date: 11 Nov
WEB No. : 440013211
Membership No.: ITBC09150698
mentioned in the Invoice of parcel received.
Complaint 1.
I was told that I would get my package detailing the list of locations & Name of Hotels with the parcel. But it had nothing except 12 CDs & copies of books.
Complaint 2.
The invoice tells us to visit to www.booktoday.in/promos.htm for redeeming this free gift package of hoday. But this link is a fraud as it doesnt accepts the unique promo ID and tells that the details we have entered are wrong.
Complaint 3.
Invoice tells to contact on 011-40502424 for any assistance, where as this number is also a fake/cheat as no one picks up call & all we hear is an IVR voice line telling us to hold the line as our call in very IMPORTANT to them.
Complaint 4.
When I was making the purchase on phone with the India Today book club calling agent, I was never told that I m getting this free package of holiday for purchasing the 12 book package. Instead he framed all this a if I am purchasing a 3 day & 2 night holiday stay in 3 to 5 star hotel package including round air ticket for 3 adults at any location in India from a list of 60 destinations. And when I completed the financial transaction of Rs3198 on phone he informed me that I would get a 12 book set with 4 encyclopedia CDs free with this holiday package (which was completely wrong, false, opposite to actaul real fat that I had actaully purchased a 12 book set/pirated book set.
I NEED MONEY BACK OR MY PROBLEMS GET RESOLVED.
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