I had placed order thru the India today book club - bag it today for a reebok watch and paid the money thru my credit card.
when i did not receive the shipment i sent a e mail in reply to theier confirmation of hte order.
i got a mail from some sami hassan saying the same has been despathecd on the 27th dec.by exp. it courier. and also giave a consignment note no.
till date not recd and so i call up their nos and am told that the no. given is wrong. and they cant tell me hte correct nos and worstis they are not able to locate the order. even though i hv given them the billing id no. iven by them.
they are not ready to talk and the call centre girls are not helpful. is htis a genuine india today group or is a fraud comapny
can any one help
i a reproducing the e maili got from them
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail, we would like to inform you that your order is fully processed from our end.
Kindly note down your -
Member ship no: - ITBC09183560 for future reference.
Your order has been dispatched on 27-DEC through EXP IT Courier & your consignment no. is E267010446,
Kindly wait for some working days. We assure you will get the same soon.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For further queries & assistance please feel free to call at our helpline 011-40502424
Thanks & Regards,
Sami Hasan
India Today Book Club
the membership no. mentioned i beleive is wrong. the consginment note number is also wrong
can any one help
my e mail id is [email protected]
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