Dear Sir / Madam,
I am Kanaiyalal Kanzaria, heaving a saving acount in Axis Bank, Jamnagar Branch Gujarat. On 26 January Rs. 2500/- has been transfered through i - connect (Inetrnet Banking) without my information and permission, I have checked and varified completely that my sequrity code and pasward are not leaked to any one. After that I have reported in to the branch to the respective officers, they told me to give a undertaking form which I have filled and submitted to them on 7th march. After that there is no reply from the bank. Then I enquired about the same on telephone, and they replied that it has get transfered to some one's acount in the Dombivali branch Mumbai. I ahve no body in that area and not even leaked my details to any one then how it is possible? I understatnd that this is a technical issue related to the system of I - banking of the bank, hence they are responcible but they are not taking responcibility regarding this.
Kindly look in to matter and do the needfull, also guide me if any further procedure I need to do.
Thank you
0 comments