Sir,
I ordered Reebok shoe thro online with Bagittoday, My order no. OGA100014253 dt.22.5.10. They suppose to send with in 3 - 4 weeks but they sent only after 6 weeks and they have not sent free gift of Reebok sunglass, they sent reebok watch only. Regarding this i tried them many time over phone but they are not responding. I sent e mail then one mr.kusum sent reply and assured that it will take few days to solve this problem but till date i am not yet received the sun glasses. Kindly take my request as a complaint ans solve this problem as early as possible. I hereby given below our corresponding thro mail for your reference and purchase details also thre.
Thanks & Regards,
Sribalan.
From:
SRIBALAN SUBRAMANI [Chat now]
...
Add to Contacts
To: Contact
Dear Mr. Kusum.
Further your reply on 8.7.10, since i am not yet received Reebok sunglass till today. I dont know what is happening in your side. You just mail me is it possible to send me or not which is enough to do further action.
Sribalan.
From: SRIBALAN SUBRAMANI
To: Contact
Sent: Thu, 8 July 12:13:06 PM
Subject: Re: Details of your order
Dear Sir,
Thank you for your reply and do the needful for the same.
Regards,
S.Sribalan.
From: Contact
To: SRIBALAN SUBRAMANI
Sent: Thu, 8 July 10:50:01 AM
Subject: RE: Details of your order
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.
Your valuable association with Bagittoday is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us [email protected] or [email protected] or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days) or Write to us at:
Warm Regards,
Kusum
Bagittoday Team
From: SRIBALAN SUBRAMANI [mailto: [email protected]]
Sent: Wednesday, July 07 6:25 PM
To: contact
Subject: Re: Details of your order
Dear Sir,
My order no. OGA100014253 dt.22.5.10. After long time, the parcel delivered by courier, only day before yesterday (5.7.10). When we open the parcel we were shocked that you didn't sent Reebok sunglasses. You mentioned in your invoice itself only shoes and watch, what about sunglass. I already call and inform your customer care, they said we will see your order and if the items is included definitely will send with 10 days. Kindly go through my order and your confirmation that you sent me earlier and send the Reebok sunglass at the earliest. I am expecting your prompt reply and service.
Regards,
S.Sribalan.
From: Bag It Today Concierge < contact @BagItToday.com>
To: [email protected]
Sent: Tue, 18 May 3:07:47 PM
Subject: Details of your order
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Hi! SRIBALAN!
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My Account
Thank You
Your order has been placed, here are the details:
Billing Id: 998291103
Date: 05-18 15:16:33.0
Mode of payment: Cash on delivery.
Total transaction amount: 2298.0
Products Purchased
Reebok Watch
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Free Gifts:
1 . Free Reebok sunglasses worth Rs 3999
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Our executive will call you or send a sms to you to confirm your order. The order will be processed only once confirmed. To confirm your order right away, please SMS YES Order Number to 52424.
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You will receive an email and SMS with your dispatch details only once your order is confirmed.
For any further assistance call us at 011-40502424 or email us at [email protected] quoting the above mentioned Order ID.
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