I have this Card no.4339481267412613 & I was very disappointed from the customer service. Some offers are offered to me regarding cash back & an amount of Rs 6000/- is being charged to my card. But I didn’t receive the hard copy of these offers. When I talk to priority services on 16th Dec for these hard copies, they told that they will inform me after 72 hrs about the decision. But till 26th of Dec there is no response from the bank. When I call again to the priority services on 26th Dec & told my decision of cancellation of these offers they told that there is no possibility of cancellation of these offers. They also say that recovery people are coming from recovery department for the recovery of amount that is charged to my card. How can I pay this amount when I didn’t receive the proper documents of these offers?
So I decided to cancel my Barclaycard & I cut into four pieces and return to the customer care department.
But till today the bank call me 3-4 times daily for the payment & told me the if I refuse to give the payment the recovery people will come for the payment.
I am a serviceman & having high BP
0 comments