Inconsumercomplaints.com » Miscellaneous » Review / complaint: Barclaycard - Wrong Billing | News #118366

Barclaycard
Wrong Billing

I am holding a credit card which is Barclaycard from Barclays Bank. One fine day I got a call from somebody on behalf of Barclay bank. He quoted me as i am their Privileged customer and explained about some scheme for 10 mins which is linked with the bank. Finally he asked my willingness to become member.

I asked him to send some brochure / pamphlet about the scheme as i was not able to understand the features of the scheme. I wanted to know whether the scheme is worthy / useful for me or not. That is why i have asked him to send me the details of the scheme. He didn't send any information about it.

But my next month bill includes the charges for the scheme plus service tax.

The scheme is: Le Membership

The Charge is for: Le Membership Fee

Amount: Rs.5000/-

Service Tax: About 13%

My credit limit is only Rs.24000/-. I have got the card just because of my emergency purpose. I am not such a person to become so and so membership for enjoyment.

The Bank swiped my card without my authorization and sent me a wrong statement. Immediately after getting the bill, i have contacted the customer care and asked them to remove the amount. They didn't do. But still I have not paid the amount.

I will never pay and i will never use the card hereafter.

I am getting call from the bank daily to make the payment for he outstanding. They are irritating me by making calls daily atleast 3-4 times.

Now I am thinking how to take legal action against the bank.


Company: Barclaycard

Country: India

Category: Miscellaneous

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