Dear Sir,
I am kotgi basavaraja, working with privite company in gurgaon, haryana. I was using airtel number of 9810163302 and 9810150858.
My main problem from last one year that, in the april bill, they were added 75/- as late fee after that, i have contacted airtel outlet for the clarification, they denied to give any justification.
After that, I have paid only the actual amount used by me. Next month onwards, they keep on adding the late fee till april. in this period I have mailed to cust care centre for resolving the query, but every time i was receiving the mail that, "we are not able to solve your query". I had all the commincation with airtel from last one year. In april again I have approched to solve this problem, but they did not turned to listen what i am going to say. then i have decided to discontinue the connection, at that time they are asking me to pay all the over due amount, which i am responsible for the late fee payments from last oneyear (approx 12x75=900/- and monthly rent of 300/ - (300x3= 900/- for 3 months (Nov to Feb)).
Earlier my plan was corporate 699/- plan, this was completed in the month of oct. And suddenly they started charging me 300/- PM rent without giving any notice or call to me or getting a customer opinion. They did not cooperated me at all for the settlement of the account.
Now I have received a letter from the airtel; that, they are going to legal proceeding. Some times they used to threat by raising the big voice.
I need your help to sort out this problem once for all. I had paid all the amount of calls used by me. they are asking me, pay the unnessary late fee amount. I have maintained all the communcation details with airtel.
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