With reference to above mentioned subject, I would like to bring the matter in your kind notice that I had surrender my Airtel Postpaid no.(9981574570) on 22nd of June and at the same time I had convert the same into prepaid and at the time of surrender amount payable by me is Rs. -1453.88 (outstanding at Bharti Airtel Limited) and customer service executives of Airtel has given me the commitment that within 45 to 60 days (same is also mention in Airtel website) the outstanding amount will be given to you but today 92 days have been passed but there is no response of Airtel. Eeven after visiting their service outlets more than 10 times and whenever I called service executive on 121 (Customer Care No.) they said cheque will be prepared soon, cheque is already been prepared and delivered soon, call me after 15 days, now they said that cheque has been already delivered. so if the cheque is delivered than where is the cheque even still I don’t get any cheque from Airtel.
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