It has been observed from last few months that the deliveries made from nanded are not delivered in time. sometimes it got delayed by 15-20 days even though the couriers/parcel were sent to Mumbai. the most embarrassing situation is that the matter remains idle unless and until we ask the concern franchisee about the non delivery of items and no preventive steps are being taken to avoid recurrence of such incidents.
we are sending invoices by DTDC courier services to head quarters of our airlines customers based at various cities in India and from last few months we are continuously receiving complaints for the delay in receipt of invoices. this matter was taken up at local level franchisee but no improvement happened so far. delay in delivery of invoices is causing loss of revenues and that is very serious matter.
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