Dear Sir,
I, S Bhargav used services of DTDC for sending a parcel (Weight- 1700 gm) to Hydrabad from Mumbai (POD No - M42643104). The service was utilized on 24th April.
But after one week of sending the courier from your franchise (Renuka Courier Service Mira Road East) the same is not delivered to the given address and after a lot of follow-up with your courier person Mr. Jittu - 9004903308 And Ms. Pooja we came to know that the courier is sent through some third party Blazeflash Courier ltd. for Delivery in Hydrabad. (New POD No- 228786095). But when i checked on sight the courier is dispatched from mumbai on 2nd May. And finally after 12 days of booking the courier reached to the destination.
The harassment form DTDC is not ended here, when the person at receiving end opened the courier we found the packaging is tampered and some of the items are missing from the parcel. (List of items attached to the mail in Excel file)
This is purely an unethical and unprofessional act by a reputed company like DTDC, also it leaves questions on the reliability and confidentiality of products sent through your courier.
The haressment caused by you to me and my family is truly unacceptable and for the same i will file a Police Complaint against your organisation and will also go to media for showing the true face of your service delevery.
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