I was promised 16 CDs for 599/- but given only 4 in Oct'08. Later promised a Reebok shoe for 748/-. Money is debited in Feb'09 but no shoe delivered so far. Contacted them in Mar-Apr many times on mail, They have said sorry and promised to send. No action from them, Now they dont write at all. This is clear cheating. I have all mail messageswhich I am attaching here
Dear VIKAS KOTHARI
We thank you for the overwhelming response we have received for our offer.
This is to confirm the receipt of your order. The details of your order are as mentioned below:
S2442 SAAZ: SITAR VOL.1 & 2 (ST OF 2 CDS)
S2443 SAAZ: TABLA VOL.1 & 2 (SET OF 2 CD)
S2444 SAAZ: SANTOOR VOL.1 & 2 (SET OF 2 CD)
S2445 SAAZ: SAROD VOL.1 & 2 (SET OF 2 CD)
S2446 SAAZ: FLUTE VOL.1 & 2 (SET OF 2 CD)
S2447 SAAZ: SARANGI VOL.1 & 2 (SET OF 2 CD)
S2448 SAAZ: VIOLIN VOL.1 & 2 (SET OF 2 CD)
S2449 SAAZ: SHEHNAI VOL.1 & 2 (SET OF 2 CD)
Your order has been processed and will be delivered to you within 2 weeks
We value your association with India Today Book Club and thank you for your patronage & cooperation.
Yours Sincerely
Nitin Sawhney
Business Head
India Today Book Club
Dear Member,
We apologize for the inconvenience caused to you.
In this regard we would like to inform you that the offer availed by you was extremely well received as a result of which we were flooded by orders, that’s the reason we were running out of stock for shoes.
As we have procured the same now, we are arranging to dispatch the same at the earliest.
Also we would like to inform you that your actual order that was for Cds, the same has returned back to us due to some postal problems we are arranging to re dispatch the same at the earliest.
Once again we sincerely apologize for the inconvenience.
Please acknowledge the receipt of this mail and products
We will be happy to render any further assistance or clarification that you may require.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424 or 1800 1024242 tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Warm Regards,
Rohit Kumar
Executive Relations
India Today Book Clu
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