I ordered 16pc cd and got the stuff but till date not receive the free gift for which i tried my best and thet lied their best as follows
"We appreciate your patience and hope that you shall bear with us in the interim.
We value our customer and trust that you enjoy our products.
Request you to have faith in the company and we won’t let you down.
We shall be happy to render any further assistance or clarification that you may require.
Assure you of our best possible services always.
For further queries, please feel free to get back to us.
Or Call us on our Helpline Number (011-40502424) or Toll free 1800 10 24242, 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards
Amit Kumar
Executive Relations
India Today Book Club
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From: ABHIJIT SENGUPTA [mailto: [email protected]]
Sent: Tuesday, July 21 5:55 PM
To: response (ITBC)
Subject: RE: free gift
Still awaiting for my gift... I will wait for 7 days and then will try to publish my
complain where ever I can.
Abhijit Sengupta
B/13/2 PHASE 1
GOLF GREEN
KOLKATA - 700095
CELL 919433069595
& On Wed, 6/17/09, Response wrote:
From: Response
Subject: RE: free gift
To: "'ABHIJIT SENGUPTA'"
Date: Wednesday, June 17, 2:14 PM
Dear Member,
Thanks for your mail to us.
With reference to your mail we would like to inform you that your order is fully proceed from our side but due to some technical postal problem neither you receive the parcel nor came back to us and we forwarded your complaint for concern department for look at the matter please wait for some more time You will get your order at the earliest.
For further queries, please feel free to get back to us at [email protected]
Or Call us on our Helpline Number (011-40502424 Toll Free-1800-10-24242, 9:30 am to 6:30 pm) or Write to us at,
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Warm Regards,
Jagriti
India Today Book Club
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From: ABHIJIT SENGUPTA [mailto: [email protected]]
Sent: 06-16 18:02
To: response (ITBC)
Subject: RE: free gift
I am still awaiting my gift!!!
Abhijit Sengupta
B/13/2 PHASE 1
GOLF GREEN
KOLKATA - 700095
CELL 919433069595
& On Sun, 5/10/09, Response wrote:
From: Response
Subject: RE: free gift
To: [email protected]
Date: Sunday, May 10, 4:20 AM
Dear Member,
We apologize for the inconvenience caused to you in this regard.
With reference to your mail we would like to inform you that your gift order has been fully processed from our end.
Kindly note down your
Order number: - 0FA090000247 for future reference.
Kindly wait for some working days. We will dispatch your order soon.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For further queries & assistance please feel free to call at our helpline 011-40502424/1800 1024242 (Toll Free no.)
Thanks & Regards
Sami Hasan
India Today Book Club
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From: ABHIJIT SENGUPTA [mailto: [email protected]]
Sent: Saturday, May 09 2:18 PM
To: response (ITBC)
Subject: free gift
i am still awaiting your gift!
ref no.order no 0ga090024942
membership no itbc 09967807
Dear Sir/Madam
Though I have received the items against the above mentioned order, but
yet to receive the free gift, Benetton Sun Glass. Please despatch the same
at the earliest.
rgds
Abhijit Sengupta
B/13/2 PHASE 1
GOLF GREEN
KOLKATA - 700095
CELL 919433069595
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