My Membership number ITBC0951524
I have purchased one Kodak Digital Camera from India To day Book Club against Booking Id : 7770030624 and after obtaining the product I have found, as per their commitment, there is not any rechargeable battery and there was 2 plain battery and accordingly I have lodged a complain to them, (complain no.157764 dtd.06.08.2009) and they assured to deliver the rechargeable battery but quite a cosniderable time has already passed away I have yet to received the rechargeable battery from them. Now they have send the following mail:
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we request you that we are not providing the said item with this offer.
Please note your Membership number ITBC0951524 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Amit Kumar
Executive Relations
India Today Book Clu
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