Purchased a pair of shoes. The company sent me shoe pair of dissimilar colours, mean each from different pairs.
The company is not aplogetic of such unprofessional service and not taking any initiative to replace the wrong product with a new one as orderd using their logistics.
Senior managers are unavailable to listen to complaints. A group of persons claiming to be customer care executives parroting like robot.the Copmany would do well to use an IVR system rather than employing these people.
The company executives are not available either in the helpline numbers or by mail. The company probably believe in anonymity.
very bad conduct and unprofessional approach
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