I had placed order on 23rd June and the request for cancellation of the same was made within 4 hrs of placing the order. In spite of request for cancellation, orders were dispatched. Than i was confirmed on mail by the help desk that due to their mistake orders were dispatched and i should refuse to accept the orders and on the receipt of the same by bagititoday they will refund my money. I did as directed to me. Now, when I asking for refund from almost last 2 months I am being told that the courier is still with the courier department and will start processing the refund after you receive the information of the same. Every time I write mail for refund, I am told to wait for few days. These few days have turned into more than a month. I am loosing my patients now. Please, let me know the exact date when I will receive refund of my money. A series of around 20-23 mails have gone through but the the answer is same that we have forwarded your complaint to concerned department but there is no action from concerned department.
My member ship id is ITBC10399676.
Order number 1) 0GA100019712
2) 0GA100019680
Hoping for a positive reply.
0 comments