Everyboby beware of India Today Book Club (ITBC) as it has been the worst company I have come accross in my life as far as honoring the commitments is concerned.
I have been regularly following up for my order which I placed with them way back on Oct 22, still, there is no clue where the goods are. I was promised the delivery within 14-21 days of placing the order.
Full payment (including the product cost and the delivery charges) against this order was made by me in advance for which I possess the confirmatory email of ITBC. Despite of this, they are asking for more delivery charges!!!
ITBC feels that the customers are fools and know nothing but let us join together and tell them that only the CUSTOMERS are the supreme power and without them no company can survive.
I am badly hurt and have wasted my lot of time and energy sending emails and making phone calls to ITBC. I have also involved the senior most authorities India Today Group like Mr. Malclom Mistry, Mr. Ratnam, Mr. Baljeet, Mr. Nitin Sawhney, etc.by sending my complaints directly through emails to them, still, to my utmost surprise, no serious action has yet been taken.
Therefore, the motive behind submitting this complaint is just to ensure that nobody else ever falls in the trap of ITBC.
0 comments