India Today
Non - receipt of gift

Dear Sameer Gupta,

Ref No: ITE 190609

Good evening!

I would like to inform you that we had renewed our subscription and were promised a gift of an Encyclopedia CD and Bag for the renewal last year.

Despite repeated reminder emails (five to be precise, over eight months) for the same and telephonic complaints, nothing has been done so far. The reply is always that there is no stock of the gift and would take 2 -3 weeks for delivery.

Now, even the renewed subscription is coming to a close, but there is no signs of the gift.

It is surprising that a prompt letter for renewal has been sent now, when the first issue itself is not solved!

SHAMEFUL and IRRESPONSIBLE is what I can say about your attitude.

I would like to reiterate that your so called "wecare" services reflect only the contrary. I hope atleast this mail would bring some sense in your marketing.

I would just request the public never to succumb to such cheap gimmicks by India Today.

Thanks for your callous attitude once again,

Dr. Arvind / S .Jayapalan