Inconsumercomplaints.com » Miscellaneous » Review / complaint: India Today Book Club - Non receipt of Goods (or Advance) | News #335424

India Today Book Club
Non receipt of Goods (or Advance)

India today book club (ITBC) collected money but fail to deliver product or refuses to refund money even after 80 days of collection of money.

As per their offer I placed a paid order on 7-05-09. Again on 08-05-09 they request for repayment as original payment was not processed properly. Later I found it as double payment and request to refund excess payment. Concerned person pressurized me to accept double quantity. Which I Politely decline, then he assured me to refund one payment and use another payment for delivery of ordered goods.

Even after 35 days of receipt of payments by ITBC they are unable to despatch goods (perhaphs goods are out of stock). So I requested them to refund my money immediately. Which they are received earlier and not delivered any goods to me. On 3rd June I again wrote to co asking for delivery of goods or refund of money if unable to deliver. Thereafter I am regularly making STD calls to co for getting my advance money but no refund from them only false assurances. On 04-07 on my STD Call, they assured to credit advance to my credit card account before 25-07-09 Now they are again asking for 3 weeks time. Payments are pending with themfor more then 80days (since 07-05-09)

Since this organisation is a part of famous Media group (India Today - Aaj Tak group). Hence Media is also silent and do not take interest in exposing this bunch of Cheaters, though several complaints against this company are dispayed on INTERNET on different sites by thousands of persons narrating stories of ITBC Frauds.

Dinesh K Agarwal


Company: India Today Book Club

Country: India

Category: Miscellaneous

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