Dear Sir,
I am Laxmi Vaidyanathan. I purchased a KENSTAR FOOD PROCESSOR. Within few months of purchase food processor stopped working. I gave a complaint to Kenstar and a person came for servicing. He said one of parts has to be changed and would be done in 15 days since the part has to come from Aurangabad. It has been over 2 months now but i have not received the part. I have been calling GURU SERVICES, who are service agent for Kenstar in Mumbai every week, and I get the same reply that they will receive the part next week. I dont know when their SO CALLED "NEXT WEEK" IS GOING TO COME.
My complaint No is H15001. KIndly take necessary action to the complaint.
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