On 22.10.2008 I went to Reservation Counter at Moore Market complex of Central Station to book a return ticket from BZA to MAS. I stood in th Queue of Counter No.18. The Reservation clerk issued more than thirty tickets to a single person who is a Tout/Agent. The next one inthe Queue was also a Tout who was having 20 to 30 reservation forms. I was the third person waiting in the Queue to buy single ticket for half an hour. The time was around 4.30 pm. Beacuse some of the resevation clerks are having dealing with Touts the genuine passengers have to wait for hours together. Moreover, the tickets in the busy routes are blocked by Touts in benami name to make windfall profit. It is learnt that the teservation clerk earns Rs.5 to 20/- per passenger from Touts. This illegal issue of tickets take place in those counters where male Clerks are posted. In fact I protested the issue before the Clerk immediately. When Travel Agents are entitled for reservation separately, why the Touts are encouraged by The Railways? To prove the fact, the application forms issued by the said Clerk may be verfied as the forms carried the Rubber Stamp of the Touts/Agents and may be linked with the Serial No. of the Tickets. Further no proof is required if CBI officers stand in the Queue as a passenger as they can catch every male Clerk of Railways hand in glove doing malpractices openly. It is suggested that the male Clerks may be replaced by women clerks to prevent such mal-practices. Even though I am aware nothing will happen after this complaint, as many people are involved in such rockets, I would like to register this complaint.
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