Dear Sir,
My membershib number with ITBC (India Today Book Club of Living Media India Ltd.) is ITBC 08786103 vide which I had ordered for some DVDs. I had paid Rs. 2, 598/- through my credit card. However, later due to some reason the order was cancelled. I have been following up with this company from last 22 months by phone and emails but they have still not refunded my money.
There is absolutely no responses to emails. On phone calls I am told that the complaint is been forwarded to concerned dept. and some one will get in touch with me. However, this has not happened in last 22 months.
I have also sent the statement of the credit card as a proof but of no avail. I have closed my credit card account some months back and therefore requested them to send payment by cheque which is still awaited and there is no update from this company.
Regards,
Suraj Raidas
Email: [email protected] Mobile : 9820180143 - Please leave an sms / message if I dont answer call. Please leave your name and number and I will call back.
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