Dear Sir
It is with reference to a phone call from india today book club representative regarding a holiday package for two persons who included a free ticket for two people and a stay at three or five star hotel for three days and two nights inclusive of breakfast and dinner during next one year. In response to said offer i applied for three packages i.e. one for my parents and other two for me, my wife and our two grown up children. Further I was told that I will get a free gift hamper which includes some books and CDs. Now i would like you to clarify on the following.
1. I have received three sets of similar books which I have not ordered at all. These were supposed to be free gifts but these are being supplied against my order for holiday package.
2. Further when i tried to claim my free gift as per unique number. it says the number is incorrect.
3. I rang up in india today book club office at number 011-40502424 and I mailed on [email protected] and on [email protected] on 21st December and even on 25th December also. I was told that the unique number is yet not activated and will be activated in 24 hours. Further I was told that the scheme is for one person air ticket and one person holiday package.
I was extremely surprised to hear from representative. I feel cheated.
You are therefore requested to kindly look into the matter and give me the correct picture so that I may be able to decide on further course of action. And if it is for one person i am not interested in the package and i am ready to send back your offer. My order No. is OGA090076279 DATED 29.11.2009 AND INVOICE NO. IS ORA090073676 DATED 30.11.2009
4. And till date I have not received any reply in response to my above quoted emails.
Thanking You
Yours Sincerely
Satish Kumar
91-98885-74228
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