Dear Sir,
I have been writing to india today book club since past one year, but i think its a usual practice with india today book club to cheat and fool peoples, after lodging twice complaint in your website also no action has been taken, it makes me feel that there is no perfect forum wherein the consumer complaints can be resolved, i have been taking this issue since a long time but neither you have interfered nor i have received any satisfactory response from india today book club. they have taken a money from me and sent an empty box, eithet they should refund my money or compenate for the same, if this website is not an effective tool, please suggest an alternate measure.
Please refer to the attached e mail communication you will understand the pain i have been going through.
looking forward for a response from you.
Regards
Suraj Yadav
================================
Dear all,
Please revert its taking so much time, or simply say that are in the business of cheating peoples. some body can take a month or two to investigate into the matter.but years and decades i cant understand. your bookclub might have made millions by cheating customers. but the money i paid to you was my hard earned money. atleast respect the value of money. please refer my appended mail and see the date, since when i am complaining about the matter. your mail id does not have a power to resolve the matter. my friend please refer me a mail id which can address the my complaint.
Best Regards
Suraj YADAV
Asst Sales Manager-Mortgages W.I | HSBC LTD
Shiv, 1st Floor, Mortgages Deptt, Next to Garware House
Western Express Highway, Vile Parle (E), Mumbai-400057
%%%%%%%%%%%%%%%%%%
Phone. 91 22 40357400
Fax. 91 22 40357391
Mobile. 91 9820038128
Email. [email protected]
Internet. http://www.hsbc.co.in %%%%%%%%%%%%%%%%%%
Suraj YADAV/PLB BOM/HBAP/HSBC
15 Oct 17:42 Mail Size: 20588
Phone No. 022 22685543
To
Feedback Club
cc
Subject
RE: online complaints
Our Ref
Your Ref
Dear all,
Please find the details appended below.
Order No :- 0GA090010676 (Reebok Shoe & UCB Wrist Watch)
Payment Mode :- Credit Card
Address :- Unique Plaza, Flat No - 101,
Plot No - 230, Sector - 21,
Nerul (East), Navimumbai 400706
Best Regards
Suraj Yadav
Asst Sales Manager-Mortgages W.I
Shiv, 1st Floor, Mortgages Deptt, Next to Garware House
Western Express Highway, Vile Parle (E), Mumbai-400057
%%%%%%%%%%%%%%%%%%
Phone. 91 22 40357400
Fax. 91 22 40357391
Mobile. 91 9820038128
Email. [email protected]
Internet. http://www.hsbc.co.in %%%%%%%%%%%%%%%%%%
Feedback Club
15 Oct 09:12 Mail Size: 25544
To
Suraj YADAV/PLB BOM/HBAP/HSBC@HSBC03
cc
Subject
RE: online complaints
Our Ref
Your Ref
Dear Member,
Thanks for writing to us.
With reference to your mail we would like to request you kindly provide us your order ID or order booking id and mode of payment along with your full address, so that we can check the details and inform you the same.
Waiting for your revert.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For further queries, please feel free to get back to us at
[email protected] or for any query please call us at 011- 40502424 or SMS ITBC to 52424 or write to us at,
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards,
Susheel kumar
Executive-Customer Relations
India Today Book Club
From: [email protected] [mailto: [email protected]]
Sent: Wednesday, October 14 6:26 PM
To: Feedback
Subject: Re: online complaints
Dear all,
Please send me the depatch details.
Best Regards
Suraj Yadav
Asst Sales Manager-Mortgages W.I
Shiv, 1st Floor, Mortgages Deptt, Next to Garware House
Western Express Highway, Vile Parle (E), Mumbai-400057 %%%%%%%%%%%%%%%%%%
Phone. 91 22 40357400
Fax. 91 22 40357391
Mobile. 91 9820038128
Email. [email protected]
Internet. http://www.hsbc.co.in %%%%%%%%%%%%%%%%%%
ConsumerComplaints.in
30 Sep 2009 11:17 Mail Size: 4348
To
Suraj YADAV/PLB BOM/HBAP/HSBC@HSBC03
cc
Subject
online complaints
Our Ref
Your Ref
E-Mail from "india today book club" to "Suraj Yadav" at [email protected] on http://inconsumercomplaints.com Wed, 30 Sep 2009 01:37:03 -0400 Dear Member,
We have come across your online complaint on consumer complaints.
With reference to your complaint, we would like to inform you that your complaint forwarded to concern department. You will be get the order very soon.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on [email protected] or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team, India Today Book Club If you think that you received this email by mistake, please report it to http://[email protected]
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