Dear Sir,
as stated earlier, i purchased a Philips home theater system from India Today book club which i received after 2months of ordering. On receipt of the material i found that the specification of the Home theater system was not as per the specification given by the telecaller. The DVD player was not provided with USB port as told by the telecaller. When i inquired with customer care they have told they don't have such product and told me to return the material if not satisfied. When i requested them to give me writing that my enetire money along with the courier charges which i have to bear for sending the material will be returned within 10days of receipt of the material at there end. They have not given me in writing but tried to just play hide and seek game to harash me. Evene after loging the complaint here also they are doing the same thing. what to do? plz help me my transaction id is110046893. They are not in a mood to return back my money. India today book club the biggest cheater now. They are simply trying to make people fool just by calling them on there, obile promising them that they will win gran prize of some lakhs but they have to purchase from them. All the tarnsaction are done through credit card so the consumer has no prrof for the same. I request everybody not purchase a single thing from such groups. Simply they try to play with people's sentiment and grab money. If we send complain by mail then they knowingly reply the mail ackwardly. You ask somthing and they will rely somthing. This is there policy because they know that by this process the customer will get fed up with them and remain as it is. This the trend they are adopting for the business. It should be shown in some news channel so that all the people should aware of this type of cheatings. I am alo going to send this matter to channels like IBN, ZEE news, Star news and CNBC awaz so that more and more people will know and this type cheating can be stopped. I am attaching heerwith a page in which the interaction between us is pasted. you can go through it and can see what i am asking and what they are replying
i want a quick respons from you
D.P.Sahoo
09835912569
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