Dear Sir,
This is Saroj Kumar Acharya (Mob : 9971972848) From Noida. I had purchased a LG Mobile from JOSHI SONS on 17.05.2010 with invoice no – 792. But after Purchasing while activating internet connection in my mobile. I faced a problem in Downloading datas.
Regarding this problem I had contacted LG Customer Care on Phone. They Suggested me to go to Neelam Chowk Customer Station (V R Infocomm) and they upgraded mobile software. But still same problem Occurred. I got a service slip for the same thing.
After that I had contacted to customer care, they told me that contact their service specialist engineer Mr. VISHAL (09312631253). I spoke to him regarding my problems in Mobile and he suggested me to wait for 15 Days to check the real problem with research centre since he also don’t know about the real problem.
After 15 Days I had called him he told that this problem can’t be rectified, so he promised to replace the mobile with other model no of Same LG brand.
Since two days I am calling him but he is not responding through phone. So I called Customer care once again but there is no proper response from them.
So I had wasted more than 2 Months for this Mobile problem. I got Mentally upset due to LG Support. I lost my faith on LG so please refund the money which I wasted for LG GW 300 Mobile.
I shall be thankful if LG will give back the Money.
Please feel free to contact me between 1.00 P.M to 2.00 P.M
0 comments