India Today has not kept promises of "Free Holiday & Free Round Air Trip'.
My India Today membership No. is ITBC09147499.
I received a SMS of offer of "Free round Air Trp & Free Holiday for family" on purchase of a Kodax Camera. Terms & Conditions were not revealed. Also it was not revealed that there would be a long procedure with no. of loop holes for aquiring offered gifts.
I made the payment by credit card for Camera: Order No. OGB090003439.
I received the Camera without 'Pouch & 2 GB memory card', which are standard accessories for the same.vide Invoice no. ORB090003008.
For claiming my free gifts, I logged in to ITBC site & found that with given code no. I was to log in on other site of "bigcity.com". This site altogether refused the code no. given for 'Free Holiday". Obviously a totally wrong & misleading code no. was given by ITBC to me. Although "air trip code was accepted, I was to fill up the form & send it by "normal Post"! (No Courier or RPAD allowed) which is altogether dubious since they can refuse receipt of form any moment, I have filled the form & sent to "premier Sales Promotion' as directed, but not received any answer even after one & half months from them.
For getting proper code no. for Free Holidays, I have contacted ITBC 3-4 times, but get a automated reply of " we have forwarded your message to concerned department & you will get reply from them."
So far no reply is received form ITBC. It seems that they do not wish to look into & solve this matter by offering me promised free gifts.
ITBC should keep their promises & provide me "free Holidys & Free Round Air Trip" as promised. Also they should send me 'Standard accessories" of the camera as mentioned on the box of that camera, since those accessoies themselves are worth more than Rs. 1000/-
=== Mangesh Mhatre
0 comments