Plz check the below given mail as they they promised/charged for two kit of Reebok as per the detail given below but delivered only one also at the time of deliver the customer is not entiteled to check are they serving us complete kit or not.
Thanks
seema sharma
9911411174
Dear Member,
Please accept our sincere apologize for the inconvenience caused to you.
With reference to your mail, we would like to request you kindly provide us few weeks time, we assure you with in this mention period we will convert your issue into resolution. Due to some audit purpose the same got delayed,
We shall be happy to render any further assistance or clarification that you may require.
Please call us on (011-40502424, 9:30 am to 6:30 pm, all 7 days) Or email at [email protected] or [email protected]
Warm Regards
Sukant
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Seema Sharma [mailto: [email protected]]
Sent: Monday, April 26 2:45 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club... ITBC08376478
RICHA,
PAST ONE YEAR HV BEEN RECIEVING THE SAME COPY PASTE MSG.WOULD REQUEST YOU TO PLZ GIVE ME A CLEAR ANS.
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Response
To: Seema Sharma
Sent: Fri, April 23 12:44:10 PM
Subject: RE: Order Confirmation from India Today Book Club... ITBC08376478
Respected Member,
We sincerely apologize for the inconvenience causing to you.
We would like to inform you that as we had already forwarded your complaint to the redispatch department on very very urgent basis, we are consulting the matter with the same too on urgent priority.
Kindly wait for sometime. We will do the needful soon.
We will surely redispatch the order soon.
Have faith on us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us.
Or Call us on our Helpline Number (011-40502424) 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards
Richa
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Seema Sharma [mailto: [email protected]]
Sent: Friday, April 23 10:14 AM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
STILL ITBC TEAM IS COORDINATING FOR MY INCOMPLETE REEBOK KIT,
ENOUGH IS ENOUGH
SEEMA SHARMA
9911411174
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Response
To: Seema Sharma
Sent: Thu, April 1 4:15:52 PM
Subject: RE: Order Confirmation from India Today Book Club
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department and we are following the matter with them. We request you to kindly wait for few days. We will do the needful soon.
We appreciate your patience and hope that you shall bear with us in the interim.
We value our customer and trust that you enjoy our products.
Request you to have faith in the company and we won’t let you down.
Your valuable association with India Today Book Club is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us.
Or Call us on our Helpline Number (011-40502424) 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards
Richa
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Seema Sharma [mailto: [email protected]]
Sent: Wednesday, March 31 3:52 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
OHHHHHHHHHHH GOD, ITS YEAR NOW!!! PLZ SEND ME THE REST OF THE ITEM ELSE RETURM MY MONEY BACKKKKKKKKKKKKKKKKKKKKKKKKK.
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Response
To: Seema Sharma
Sent: Thu, February 11 5:38:48 PM
Subject: RE: Order Confirmation from India Today Book Club
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concern department. We request you that kindly wait for some days. You will receive the same soon.
Please note your Membership number ITBC08376478 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Amit Kumar
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Seema Sharma [mailto: [email protected]]
Sent: Tuesday, February 09 10:03 AM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
Dear Team,
Thanks for the response, also like to request you to kindly check the status of the below given complaint. It going to be a year now. I have been co-ordinating for same via call and mails too.
I always geting one ans, the remaining kit is out of stock but i am getting calls and the mails (as per ITBC below mail.) for the same complaint. I m not able to understand the process followed by ITBC.
ITS HIGH TIME NOW.
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Response
To: Seema Sharma
Sent: Sat, February 6 4:11:07 PM
Subject: RE: Order Confirmation from India Today Book Club
Dear Member,
We sincerely apologize for inconvenience caused to you.
With reference to your mail, we would like to inform you that it is for same items so your complaint has been forwarded to our concerned department for redispatch so kindly provide us some time for that.
Assure you of our best possible services always.
We shall be happy to render any further assistance or clarification that you may require.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, all 7 days) or write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards,
PRAVEEN
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Seema Sharma [mailto: [email protected]]
Sent: Wednesday, February 03 3:35 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
Dear Team,
I HAVE NOT ORDERED FOR ANYTHING, INFACT I WAS WAITING FOR SAME SINGLE KIT (REEBOK KEY CHAIN, PURSE, BELT) AGAINST MY COMPLAINT NO 253048 & 275278.
DO THE NEEDFUL.
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: "[email protected]"
To: [email protected]
Sent: Mon, September 7 9:49:50 AM
Subject: Order Confirmation from India Today Book Club
Dear SEEMA SHARMA
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA090000998. The order value is Rs. 1198. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].
&&&&&&&&&&&&&&&&&&&&&&&&&&--
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].
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For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].
&&&&&&&&&&&&&&&&&&&&&&&&&&--
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].
&&&&&&&&&&&&&&&&&&&&&&&&&&--
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].
&&&&&&&&&&&&&&&&&&&&&&&&&&--
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].
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