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Online Complain

Voucher Number: ITB1JN8ATHNE

Invoice Number: ORA100004876

Membership Number: ITBC10300270

The invoice # is ORA100004876

I have been alloted a Voucher # against the below order.

However, when I try to activate the voucher number from the site www.bigcity.in/indiatoday/holiday; it does not accept the voucher since the number of digits on the voucher are 12 whereas the field supports only upto 10 digits.