Hello,
I got an email for offer SWATCH for Rs. 2150
I tried to make it online first, But after providing payment details, I got message that server is down, but my credit card has been charged, After that one representative called me from India Today and confirmed that payment will be refunded as that order was unsuccessfull. And to complete that purchase I need to provide credit card details again on IVR system on same call itself. So I did that.
Now in my credit card bills I do see this two times charges 2150/- .
I have communicating them with more a month, they promised many times that it will refunded in next 3 days. But still no refunds.
and even now they are not replying my emails.
What should I do now to get my money back?
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