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Not dispatching my order inspite of full payment

I placed an order on 25 march for Reebok kit and order ID is MITBC-WEB-02072046. And made a credit card payment for an amount of Rs 3198. I was told that it will take 3-4

weeks for processing of an order. The order was dispatched on 16 march. But when I received parcel it was totally in a damage condition, so i was told not to take delivery but to return it back so we can send another parcel.

I am very sorry to say that I have not received any parcel yet. After every 10 days I am being told that you will receive the same this week.

Its more than two months when I placed an order. Now they are not sending my order and also not returning my money back. I am being told that the parcel is yet to receive by them.

please take my case into immediate consideration.

Thanks