To whomsoever it may concern
I am extremely unhappy about the services rendered by India Today Group….first the confirmation does not come on payment like a regular process for any online payment and is then received 20 times after 4-5 hours. The customer care numbers are never picked ..only the ivr keeps repeating. And Then on putting a complaint you take complete 12 days to respond on small query…then when the delivery is made…instead of 4 pieces you send only one watch where in the packet says it has 4 ….
however the courier packing says its 400 gms and it weighs 400 gms with one watch only...
Please mind the packet was not tampered also …HOWCOME ALLL THE GOOF UPS ARE HAPPENING AND SUCH DELAYED ANSWERS…
I WOULD URGENTLY NEED A CLARIFICATION FOR SAME
The order confirmation is as stated below
Thank You for your order.
Your Order ID is: MITBC-WEB-22383223. (Please note the order id. no. for future reference.)
You have made a credit card payment for an amount of Rs 1996.0
Kindly give us 3-4 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon.
For any further assistance call us at 011-40502424 or email us at [email protected] quoting the above mentioned order id
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