Dear Sir,
Finally I have to use an external forum to ring a bell in the ears of India Today Book Club.
My membership number is ITBC0915692, under which I had placed an order by paying online on 4th May 09.
Till date, even after 45 days, I havent received the sun glasses i ordered.(order no 0GA090036663)
Repeated calls to your call centre, and your courier company followed by emails has given me nothing but false hopes and stories, ranging from dispatch details, to fictitous courier waybill numbers, to loss of package, to re-dispatch of goods.
However ITBC is not able to confirm on a time frame as to when the delivery would take place.
I request you to either deliver what I have ordered, or arrange for a refund,
Hope thats really not asking for TOO much
Regards
James Dsouza
([email protected])
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