India Today Book Club
Double Payment: Money refund Not processed

Hi

My membership number is ITBC08511906. I booked a dinner set via India today book club. I tried making the payment online but it threw an error. They called me immediately and said payment had not gone through. I made the payment again via the IVR upon their instruction. When i received my credit card bill, i saw that the payment was processed twice. Despite several reminders and attaching a copy of my credit card bill, i havent received my refund yet. Please help.

Thanks

Karan