Dear sir/madam
i had ordered for one bennaton sunglasses from from IT BC, amounting Rs 598/ on 6/5 against order ID MITBC-WEB-22389423 (customer membership No ITBC 0912499) I made payment through credit card using mobile phone gateway. i was insisted by there sale representative to punch the keys and follow instructions twice as a result double payment has been made to them.
since then i have atleast send 40 mails to them but no satisfactory reply was received from them. they have also not acknowledged their fault for charging twice agaist the above order . scanned copies of my credit card statement has already been send to them a number of times with following reference
1. 06/05 74477489126012794312684 Living Media (India Today 598.00
2. 06/05 74477489126012794312759 Living Media (India Today 598.00
keeping in view the apethetic approach of ITBC, I wish to take up the case to consumer fourm for settlement of the issue along with compensation for the harrasment and for wrong instructions to make payment through mobile phone.
thanks
ks chauhan
0 comments