I have purchased a 12 book set with 4 encyclopedia CDs for Rs 3198, for which India Today Book Club had assured me of a free gift of 3 day & 2 night holiday stay in 3 to 5 star hotel package including round air ticket for 3 adults at any location in India from a list of 60 destinations.
I got a Unique Promo ID: 159480325A090068661
LOGIN WEB ID : 1594803
Order No. : 0GA090070610
Invoice Date : 10 Oct b2009
Order Date: 9 Oct
WEB No. : 440010244
Membership No.: ITBC09124803
mentioned in the Invoice of parcel received.
Complaint 1.)
I was told that I would get my package detailing the list of locations & Name of Hotels with the parcel. But it had nothing except 12 pirated CDs & pirated copies of books.
Complaint 2.)
The invoice tells us to visit to www.booktoday.in/promos.htm for redeeming this free gift package of hoday. But this link is a fraud as it doesnt accepts the unique promo ID and tells that the details we have entered are wrong.
Complaint 3.)
Invoice tells to contact on 011-40502424 for any assistance, where as this number is also a fake/cheat as no one picks up call & all we hear is an IVR voice line telling us to hold the line as our call in very IMPORTANT to them (may be they should be getting some sort of money for each call we make to them).
Complaint 4.)
I was contacted by India Today Shopping club to purchase a Samsung Touch Screen Phone (from number 0120-4740400) with which they were offering me the same free gift of 3 day & 2 night holiday stay in 3 to 5 star hotel package including round air ticket for 3 adults at any location in India from a list of 60 destinations. When I asked the calling agent (naming ALI) about the location of India Today Book Club Office, he was reluctant to tell me the same & after few arguement he said that it is in Connaught Place New Delhi, where as the Invoice I received mentions the address for same as India Today Book Club, B-47, Indira Enclave, Neb Sarai New Delhi-110068.The agent was giving me wrong informations repeatedly like he told me to go to www.bigcity.in/indiatodaybookclub/holiday to redeem my free gift instead of www.booktoday.in/promos.htm which was mentioned in my Invoice.
Complaint 5.)
When told the calling agent to help me redeem my free promotional gift by instructing me on phone, he said OK and immediately hung up call.(as if he was caught red handedly)
Complaint 6.)
When I was making the purchase on phone with the India Today book club calling agent, I was never told that I m getting this free package of holiday for purchasing the 12 book package. Instead he framed all this a if I am purchasing a 3 day & 2 night holiday stay in 3 to 5 star hotel package including round air ticket for 3 adults at any location in India from a list of 60 destinations. And when I completed the financial transaction of Rs3198 on phone he informed me that I would get a 12 book set with 4 encyclopedia CDs free with this holiday package (which was completely wrong, false, opposite to actaul real fat that I had actaully purchased a 12 book set/pirated book set.
Complaint 7.)
Each and every link to contact India Today Book Club is fake, fraud and misleading. Even its official website www.indiatodaybookclub.com itself is misleading as it tells to enter LOGIN WEB ID : 1594803 alng with Membership No.: ITBC09124803 to get a usermane/password. Where as after entering these details all we get is a blank web page. I tried this 50 times with 4 different web browsers and I get the same blank page in response.
Complaint 8.)
If the India Today Book Club is officially located in New Delhi the why I was getting all its previous calls from Noida STD code 0120 and why does its phone helpline 011-40502424 doesnt responds??
Complaint 9.)
Why each and every we link to redeem the free gift is fake, why does they always say that entries we have made are wrong. Even the alternate link www.bigcity.in/indiatodaybookclub/holiday also doent accepts any of the credentials provided by this so called indiatodaybookclub.
Complaint 10.)
In my opinion India Today Book Club is a complete fraud, fake, robbing as it shows lucrative offers to give the pirated & rotten goods/CDs for a pinch of bucks. I thinks this could be masterpeice of a terrorist mind to rob Indian money & use it for funding unlawful activities like 9/11, parliament attack, bomb blasts and helping other Islamic terrorist organisatins. I hink some serious Police/Legal Action must be taken againt this India Today Book Club ASAP because I already read several complaints against it on various consumer complaint forums (after being its victim ofcourse).
ITS A COMPLETE FRAUD
ITS A DAY ROBBERY
ITS HAS A SMELL OF SOME CRIMINAL MIND
ITS FAKE
IT DOESNT RESPONDS AFTER PAYMENTS
IT DOESNT HELPS CUSTOMERS AND MISGUIDE THEM
tHEIR EACH AND EVERY FINANCIAL ACTIVITY MUST BE TARCKED BY SOME FINANCIAL OR INVESTIGATION AGENCY APPOINTED BY GOVT. OF INDIA
I NEED MONEY BACK OR SHOULD BE COMPENSATED FOR ALL HARRASEMENT
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