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After one month of payments i have not received my products

Dear Sir/Madam,

I purhased one Reebok belt, one Reebok wallet, key chain and one United colours of benetton wrist watch on 20th february. I made on line payment of Rs. 1298 only through ICICI Credit card. Customer care executive was giving me my delivery no. but phone disconnected. I redialled to customer care but this time some other executive received phone. He could not give me any delivery no., but he said i will receive a call within 2-3 days. I never receive any call if i make a call, they say that no transaction has been made on that day. Credit card statement has come it is reflecting date of purchase and payment. Customer care executive gave me email ID for complain. I complained 3 days back. but i have not received any call from there side.

I am pasting detalis of Credit card statement through which payment is made.

kindly do the needful.

Your Faithfully

Manoj Kumar

Mr. SUDHIR GUPTA 4477 XXXX XXXX 6007

Statement Summary :

Previous Balance 6, 588.11 Statement Date 28/02

Purchase & other Charges 18, 241.63 Payment Due Date 18/03

Cash Advances 0.00 Payments and other credits 6, 590.00

Total Amount Due 18, 239.74 Minimum Amount Due 920.00

Statement Period 01/02 To 28/02

Credit limit (including Cash) 105, 000.00 Available Credit (including Cash) 86, 760.26

* Interest will be levied if Total amount Due is not paid.

Rewards Program:

Opening Balance Earned During the month Redeemed during the month Closing Balance

1, 839 89 0 1, 928

Transaction Details:

Card Number : 4076 XXXX XXXX 4005 - SUDHIR GUPTA

Date Ref. Number Transaction Details Transaction Amount

10/02 74332749042904179128052 BIG BAZAAR 662.00

11/02 74568229043000500398436 IDEA PAYMENTS 680.40

20/02 74477489053009311337670 Living Media (India Today 1, 298.00

Card Number : 4477 XXXX XXXX 6015 - SUDHIR GUPTA

Date Ref. Number Transaction Details Transaction Amount

07/02 74477489039008735784581 SHUBHAM TRADERS 15, 000.00

13/02 000004 CHEQUE PAYMENT RECEIVED, THANK YOU 6, 590.00 CR

17/02 74332749049904888856822 BOOKMYSHOW 330.00

23/02 74332749055905497160242 RELIANCE FRESH