Hello sir/Madam, I Muppidi Vijaya Kumar from Rajamundry Andhrapradesh. Almost of my home products are from KENSTAR. I feel shame of this. I have complained on 18th of January and the technician came on 19th January and found compressor is in fault. My complaint number is 124. I have warranty for that. Now today is 28th January (5:18pm). Nobody is responsible for my complaint. I have two little children, I use my refrigirator for all uses to protect my children medicine and food. I told before they took complaint. 9 days over, still they are showing their neglagency in satisfiying the customer. Their response on phone is not satisfactory. As I enquired, they received Compressor for my refrigirator before but, they are telling that climate is not supportvie. I too live in this same area. I do work on outside. I promise now itself we never faced difficulty with the climate sofar after 7am in the morning and before 6pm in the evening. Now, I'm unable to use my refrigirator. It's too smelling and became black. Is KENSTAR going to bear my feelings? Who will tak action...!!!
Sincerely,
Muppidi Vijaya Kumar, 3-751, Salome Sadan, DSR Nagar, Hukkumpet, Rajahmundry.
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