Dear Sir,
I am not at all a proud owner of Kenstar Cooler, model no CT 9924, purchased on 25/04, vide through bill no. mec camp apr 467.
From the time I bought the cooler it is making tremendous vibration sounds.
It is not possible to sleep peacefully with the cooler on.
The service person who ever has attended my complaint at the dealer's call is very kind,
He says " Itna to awaaz aata hi hai"
But I have noticed a similiar product at my friends office in Aurangabad, it is absolutely making very low sound in compared to the cooler of mine.
So this means the piece I bought is confirmed a defective one and needs to be replaced under warranty.
The complaint part is going since last 4-5 months & and warranty will expire in the next month.
So I was left with no option than to complaint in the forum.
I will be happy if my complaint is taken seriously and attended positively by the respected officials of Kenstar India.
Best Regards,
Shrigopal S Sikchi,
9423149549,
Gangadham, Phase 2,
Bibwewadi, Pune.
0 comments