NOKIA2626
Call Drop/disconnect problem

Hi Nokia Care

I am fed up of using Nokia. I have purchase N2626 from second day of purchasing I am facing call drop/disconnected problem. I have replaced my Vodafone SIM 3 times. This is to noticed that I have submitted this set 7 times to nokia care but problem not resolved I have presented demo in front of nokia care team also. Atlast on 2nd July I took the set from Nokia care and is with me as a dummy. It’s useless to me.

And I am very frustrated of using Nokia. I will never recommend anyone to use Nokia. I had such a bad experience about Nokia. I have loss more than the cost of this handset for every visit it cost me 1000/-. Every time I make call to Nokia Helpline they just repeat the same line “Submit the handset they will escalate and do the needful”

Now what to do with this handset.

1. Complete address of the Nokia Care Centre Ace Communication Kapil Vihar, Near kohat enclave Metro station, Pitampura New Delhi

2. IMEI (International Mobile Equipment Identifier) /Serial number of the mobile phone358996014034430

3. Date of submission of the handsetFirst time 5th March 08, Second time in April date not remember “But no job sheet provided that time”. On 14th May 08 job sheet provided.

4. 4. Date and place of purchase 2nd March 08 Hot spot Retails pvt ltd, pocket C8/386, Sector-8, Rohini, New Delhi-110085 Mobilie-09873916302, TIN No. 07430284979

5. Previous jobsheet details  015434038/080514/41

6. Your alternate contact number 91-9999007094

7. Case reference number provided by the Nokia Careline representative (if any) 2-33AZCX 9-6-08 (Vinayak)

8. Nature of concern in the phone Call drop very frequently.