I was solicited by Mr Hemant of India Today Book Club, & his supervisor Ms Diya Rastogi for selling -to be launched- latest mobile of Samsung model worth Rs35000/- for Rs12498/- PLUS Rs60, 000/- worth diamond gift voucher of M/S Suraj Diamonds PLUS Rs20, 000/- holiday package on 19 Feb evening. After I paid vide my credit card (for which Mr Hemant took my card number & expiry date - CVV number was punched by me on the AVR machine vide my cell phone), no booking number was given to me and the call was terminated. My credit card has been debited but till date, no information has been given regarding booking number or the confirmation by sms or cell phone.
On enquiry today to their customer service @ 1 PM (Mr Niraj Kashyap), he informed that phone was not in stock and there was no such scheme for diamond voucher and their sales people just tell false stories to book order. He informed my order number was OGA100005452. He has advised me that he is forwarding my request for refund which will be processed over next 28 working days. This means that India Today shall earn free interest over my deposit and their whole sales department is a fraud.
I wish my refund to come immediately.
Ajay Kukreti
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