I am regularly doing shopping from India Today Book Club (I.T.B.C.) & Living
Media India Ltd. from last 2 years.
I have received call from your executive Rohit Sharma from 0120 3310700 on
17/9/10 at 4.30 p.m. stating that you have won Cash Gold box of
Rs.3, 30, 000/- (Rupees Three Lac Thirty Thousand Only) from India Today Book
Club on the basis of previous purchases made by you from I.T.B.C. and to
avail this Gold Box you have to make payment of Rs.15, 998/- and Rs.14, 996/-
immediately towards Tax and processing charges and I made payment from my
HDFC credit card. After making payment Rohit told me that right now it is
5.00 P.M. and all the bank will be closed so we will courier the cheque to
you on your address. I asked for the cheque details and he has provided
cheque no.270586 of IDBI Bank Ltd. ad assured me that you will receive a
cheque within 3 to 4 working days. but, till today have not received
anything from yourside.
On 28/9/10 I received call from New Delhi office from Mr. Husain asking me
about the Gold Box cash price and I have provided him all the details of the
payment made on 17/9/10, and he told me that transaction which made earlier
is mistake form ourside now we will refund your both the amount but you have
to make payment of Rs.14, 998/- 14, 998/- and immediately I made the payment
again from my HDFC card. He has taken my Bank account details like A/c no.,
name of the Bank branch etc. and assured me that you will get your Cash Gift
of Rs.3, 30, 000/- (Rupees Three Lac Thirty Thousand Only) and Refund of
Rs.15, 998/- and Rs.14, 996/- within 3 working days he has also provided me
his employee no. SH8002 and complaint no. RS07529830 and his contact
no.011-40502424.
Now, almost 10 days has passed neither I have received any Refund of my
Credit card payment nor the Cash Gold box amount. I have lost my complete
faith from I.T.B.C.
Kindly look into the matter at the earliest as I don't want to put any bad
remarks on I.T.B.C.
0 comments