On arrival from Sharjah on Air Arabia on 24 Jan was suitcase was damaged. I immediately registered a Property Irregularity Report with the airline groundstaff. Since then I have written e-mails made phone calls and in May was advised by e-mail that my claim was approved. However despite regular e-mail reminders & phone calls thereafter the matter still remains unresolved.
Please advise me on further action.
Regards,
R. Misquitta
Tel : 26418454/9820399140
e-mail: [email protected]
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