I had shopped once through India Today Book Club for a set of Reebok Sun Glasses which my family liked a lot and it was a satisfactory service also.
I received a phone call on evening of 30th March at around 7:30pm announcing a deal for a blackberry Bold 9000 along with Apple Mac book Pro (Laptop) Holiday voucher and a Reebok Sunglass for a total price Rs 29, 999. The offer seemed attractive to me and I accepted. The person then asked me to use my credit card for making transaction on phone using software interface. Transaction got successful and my account got debited Rs 29, 999. He also knew my previous order details placed with India Today which added to my trust on them but there was no confirmation from him like email; phone etc. He gave me a Booking ID- 4400692. He promised me to deliver the order within 4-5 days but did not give any confirmation of order in writing.
Meanwhile, I have blocked my credit card as a precautionary step. The amount had got debited from the Credit card against name which India Today keeps- “Living Media India Ltd”.
When I called up the India Today Book Club customer care, they told me that the Booking ID number given to me on phone was not valid and there is no such offer on any product. He called me today on 01.04.10 again at 12:04 in noon offering me another product with more attractive schemes. I told him that I will discuss with my wife and let him know. He gave me an alternative number of some Mr. Alex George- 9911538021. He is trying to convince me again and again to buy another product of similar cost from him. He called me in the evening again for 3 times between 6:35 pm and 7:30pm but I did not pick up the phone this time.
Today 07.04.10, it’s the 8th day and I have still not received any gift till now.
I was going through consumer complaints on the internet and found that it is a big fraud which India Today is running. The mobile number given to me is not a valid number and I found several different names on the consumer complaints bearing same mobile number. Like- Mr Vinod, Mr Vimal Kumar, Mr Ravi Kant etc. Similarly, to me he gave the number of Mr Alex George. There are around 100 complaints against India Today Book Club for same kinds of frauds.
Kindly help me in knocking down this scam being played by India Today Book Club.
Phone number through which I got call was- 01203009400 which is I guess a Noida number (Reliance). Whenever I try calling back this number it says- “number not in use”.
I would expect a strong action against India Today so that this damage could not be done to anymore customers like me.
Davinder
New Delhi
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