India Today Book Club
PARTLY ORDER RECEIVED

MEMBERSHIP No:- ITBC09833495 .

I HAD PLACE ORDER FOR REBBOK SHOES ALONG WITH TRACK SUIT ON 20.01.09 WITH DETAILS AS BELOW

INVOICE No. :- ORA090000981 DT 27.01.09

ORDER No. :- OGA090000670 DT 20.01.09

LOC ID:- A

ACTIVITY :- M- COMMERCE

BUT I RECEIVED ONLY REEBOK SHOES BY BLUE DART COURIER SERVICE BUT THE TRACK SUIT WHICH I HAD PAID FOR IS MISSING IN THIS ORDER.

ON 31ST JAN WHEN I RECEIVED THE COURIER, I MAILED THE PROBLEM AS SOON AS I RECEIVED THE PARCEL. THE PARCEL WAS RECEIVED BY ME IN OPEN CONTION . I ASKED THE COURIER PERSON REGARDING THIS BUT THE RASON I WAS TOLD IS THE COURIIER WAS CKECKED BY OCTRIO PERSONS AT OCTRIO NAKA.

ON 20TH FEB I RECEIVED A MAIL FROM UR SIDE AFTER SO MANY REMINDERS TO SEND THE PARCEL RECEIVED BY ME BACK AT YOUR DELHI OFFICE.

BUT I REPILED IT WITH THAT I HAVE BEEN USING THE SHOES AS NO ONE DID TELL ME TO NOT USE THE SHOES.

I WAS ANSWERED THAT U WILL NOT ACCEPT THE USED SHOES.

NOW AGAIN THEY ARE ASKING TO RETURN THE PARCEL. NOW HOW & FROM WHERE I CAN BRING THE NEW SHOES.

I AM ASKING FOR MY TRACK SUIT OR TELLING THEM TO RETURN MY MONEY FOR IT BUT THEY ARE AGAIN & AGAIN SENDING ME THE COMPUTRISED REPLY FOR MY MAIL.

PLS LOOK INTO THIS MATTER & DO THE NEEDFUL OR ELSE I WOULD HAVE TO APPROACH CONSUMER COURT FOR IT.

I HAVE ALL THE DETAILS OF CORRESPONDANCE WITH YOU.

REGARDS

SUKHBEER KAUR

9822056991